Frequently Asked Questions

Every product page includes detailed descriptions of key ingredients, benefits, and suggested skin types. For personalized guidance, we recommend booking a Personalized Skin Consultation or Beauty Product Guidance session. Our advisors can assess your concerns and recommend a tailored routine.

We offer six specialized services: Personalized Skin Consultation, Wellness & Lifestyle Assessment, Beauty Product Guidance, Nutrition & Glow Coaching, Anti-Aging Wellness Program, and Holistic Beauty Consultation. Visit our Services page to learn about each offering and find the best fit for your goals.

No. Our consultations provide general wellness and beauty guidance only. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a skin condition, allergy, or health concern, please consult a licensed physician or dermatologist before starting any new product or regimen.

Complete the form on our Contact page, selecting your area of interest from the dropdown. Include any relevant details about your skin type, goals, or questions. A member of our team will respond to the email address you provide with next steps and scheduling information.

When you add products to your cart, they are saved locally in your browser using localStorage. This means your cart persists between visits on the same device and browser. You can review, update quantities, or remove items on the Cart page. Clearing your browser data will reset your cart.

Yes, Calgary Health Show is designed to serve customers across the United States. After you submit your order through the checkout form on the cart page, a representative will contact you via email to confirm shipping details and provide an estimated delivery timeline for your area.

Standard shipping is $8.95 for orders under $75. Orders of $75 or more qualify for free standard shipping within the United States. Shipping costs are calculated automatically on your cart summary page before checkout.

We accept returns of unopened, unused products in their original packaging within 30 days of delivery. Opened skincare and supplement items cannot be returned for hygiene and safety reasons. To initiate a return, contact us through the Contact form with your order details. Refunds are processed to the original payment method once the return is received and inspected.

We take your privacy seriously. Information submitted through our forms is used only to respond to your inquiries, process orders, and — with your consent — send newsletters. We do not sell your personal data. Cart contents are stored locally on your device. For full details, please review our Privacy Policy linked in the site footer.

You can subscribe to our wellness newsletter using the form in the site footer or by visiting the Subscribe page linked in the footer. To unsubscribe at any time, use the Unsubscribe page also available in the footer. We process unsubscribe requests promptly and you will stop receiving marketing emails once confirmed.

We prioritize brands and formulations that align with cruelty-free standards and responsible sourcing practices. Individual product pages note specific certifications and ingredient origins where applicable. If ethical sourcing is important to you, mention it during a consultation and we will tailor recommendations accordingly.

After submitting the checkout form on your cart page, you will see a confirmation message. One of our representatives will contact you shortly via the email you provided to confirm your order, discuss payment arrangements, and coordinate shipping. Your cart will be cleared once the order is submitted.

We are always happy to help. Visit our Contact page and send us a message with your question. Select the most relevant interest category, provide as much detail as possible, and our team will respond to your email as quickly as we can.